Privacy Policy
Last updated: February 2026
1. Data Controller
The data controller responsible for your personal data is:
- Company Name: GASTRODIGITAL TECNOLOGIAS, S.L.
- Tax ID (NIF): B75783738
- Registered Address: Calle Aragón, 208, Floor 2, Door 5, 08011 Barcelona, Spain
- Data Protection Contact: info@gastrodigital.global
2. Personal Data We Collect
Depending on your interaction with our website and services, we may collect the following categories of personal data:
2.1. Identification and Contact Data
Name, email address, phone number, establishment or company name, job title, and postal address.
2.2. Browsing Data
IP address, browser type, operating system, pages visited, time spent, referral source, and other analytical data collected through cookies and similar technologies.
2.3. Commercial and Service Data
Information about your restaurant business, communication history with us, information or demo requests, and data necessary for the provision of our Syrve software services.
3. Purposes of Processing
We process your personal data for the following purposes:
- Managing inquiries and requests: Responding to your questions, information requests, and product demo requests.
- Commercial relationship: Managing the contractual relationship arising from the engagement of our restaurant management software services.
- Commercial communications: Sending you information about our products, services, news, and promotions, always with your prior consent.
- Service improvement: Analyzing the use of our website to improve user experience and optimize our services.
- Legal compliance: Complying with applicable legal obligations, including tax and commercial regulations.
4. Legal Basis for Processing
The processing of your data is based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent (Art. 6.1.a GDPR): For sending commercial communications and using non-essential cookies.
- Contract performance (Art. 6.1.b GDPR): For managing the contractual relationship and providing contracted services.
- Legitimate interest (Art. 6.1.f GDPR): For responding to inquiries and improving our services.
- Legal obligation (Art. 6.1.c GDPR): For complying with legal, tax, and commercial obligations.
5. Data Recipients
Your personal data may be disclosed to:
- Syrve: As the provider of the software platform we distribute, for the provision of contracted services. Syrve complies with applicable data protection standards.
- Service providers: Companies providing auxiliary services such as hosting, web analytics (Google Analytics), email marketing management, and CRM (Zoho), under data processing agreements that guarantee the confidentiality and security of your data.
- Public authorities: When there is a legal obligation to disclose data.
We do not sell or transfer your personal data to third parties for commercial purposes without your express consent.
6. International Transfers
Some of our service providers may be located outside the European Economic Area (EEA). In these cases, we ensure that transfers are made with appropriate safeguards, such as the recipient’s adherence to the EU-US Data Privacy Framework, signing of Standard Contractual Clauses approved by the European Commission, or the existence of an adequacy decision.
7. Data Retention Periods
We retain your personal data for the time necessary to fulfill the purpose for which it was collected:
- Client data: During the contractual relationship and subsequently for the statutory limitation periods (5 years for contractual actions, 4 years for tax obligations under Spanish law).
- Inquiry data: For the time necessary to manage the inquiry plus an additional period of 1 year.
- Marketing data: Until you withdraw your consent or unsubscribe from our communications.
8. Your Rights
Under applicable regulations, you have the following rights:
- Right of access: To know what personal data we process about you.
- Right to rectification: To request correction of inaccurate or incomplete data.
- Right to erasure: To request deletion of your data when no longer necessary.
- Right to object: To object to the processing of your data in certain circumstances.
- Right to restriction: To request restriction of processing in specific cases.
- Right to data portability: To receive your data in a structured, commonly used format.
- Right to withdraw consent: To withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise these rights, you can contact us at info@gastrodigital.global with a copy of your identity document. We will respond within a maximum of one month.
If you believe your rights have not been properly addressed, you may lodge a complaint with your local data protection authority.
9. Cookie Policy
Our website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.
10. Security Measures
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit (SSL/TLS), access controls, staff training, and regular security audits.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our data processing practices or applicable legislation. We will notify you of any significant changes through our website. We recommend reviewing this page periodically.
12. Contact
If you have any questions about this Privacy Policy or the processing of your personal data:
- Email: info@gastrodigital.global
- Website: https://gastrodigital.global